They asked what was wrong (ugh...), so I had to explain everything all over again. My Samsung tv turns on and I can hear the sound but no picture. Same exact problem (every last detail) here with a 55" Samsung Q6FN... A service center called Royal Electronics called to setup a date/time for them to come and service the TV. Turn your TV on and make sure that you are at a station that has sound. If these are your Samsung symptoms then there is an easy fix for it. It's a different TV! 2020. If playback doesn't begin shortly, try restarting your device. Then I need to turn the TV off and turn it on again. Below is a recording showing precisely what is happening:https://youtu.be/v4kcUCf3Osg, Again, for reference, it is a Samsung UN75NU8000. It's been a day and no call back. Disconnect all devices (such as an external USB hard disk drive and HDMI connection device) from the TV. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. If I turn off the TV for about 20 minutes (or more) and try it again, the same problem happens. I have a Ue55hu8500t tv. So, it fixes many problems! Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. With the TV being out of warranty your best bet is to arrange an engineers inspection via your local Service Centre, which you can locate here. Technician's Assistant: Does your screen still light up in … I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. happening again. Samsung TV goes black when HDMI is inserted: Samsung tv blinks backlight but doesnt turn on: Samsung TV reassembly the backlight screen: Samsung curve no backlight: Samsung LED UN50H6203AFXZA sound, backlight, no picture - all boards changed There is power to other elements connected to tv, such as direct tv box and sound bar, but tv will not work. Samsung LED TV: How to Fix No Sound Issue. Did you say your tv was also past 3year warranty mark? A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. IF YOUR SAMSUNG TV STILL HAS NO PICTURE AFTER THE CAPACITIORS ARE REPLACED READ THIS. Normally, this turns from RED to GREEN, then picture comes on screen. I have same problem. He provided me his number and told me to call or text him this weekend if it still works or not works. Connect the disconnected devices one by one to the TV. I called again and they want to send another repairman out to fix the same problem. Samsung Televisions - No Sound from TV. What do I do? What he did do was go into some special menu that is not obtainable to customers. TV & Displays. Here are a few things I have done:  I checked to see if there was any more firmware updates. From what i understand this is a common issue with Samsung QLED TVs. My Samsung TV (un32eh4003f) shows a black screen that blinks when powered on. Samsung 28" LCD TV - Turns on, no picture, now.... no sound. Fairly certain this must be a software/firmware issue as there is absolutely nothing else wrong with the TV. HOWEVER, if I turn off the TV and turn it back on - it works. Visit our Blog to catch up on the latest Community news, tips for your Samsung … My 2016 Samsung tv when turn on is working i can hear sound but no picture showing, what could be the problem? Listen for sound. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. My TV has a sound but no picture. Output options selected are 2600 and 2600 passtrough. Y[Wۺ ϧP * v {B1{A 4 K D , Z g / Nⶴ `K3 E3cߜ^5 g ob~ ; P b #{ oLr ^ Ő / ( ; G9 :| TP R=} ם ` х )Ν{s 6e ` B There should be test points for Vs and Va on there, among others. Where there is a bad connection, faulty cables or improper installation. Even when playing music from youtube, many times you want just to listen, not to watch. 4. Issue just started. Again, this only happens on the initial boot / start up of the TV. The Main board/etc. He was very c. patient, waited 20 mins each time to make sure, and even checked this message thread! Please either explain what is going on or provide a solution, otherwise I'll return the TV. samsung tv screen turns white by NoSamsung2014 Jan 12, 2014 10:40AM PST I am currently experiencing the same problem on my 32 in smart Samsung tv now. Don’t throw the TV away yet. Replaced remote batteries. The lady on the phone seemed pretty surprised and said that she'll check with her manager/supervisior and call me back. I have this tv and it will not turn on. Blank/black screen after initial power-on but gets sound - Help! The back light appears to be working correctly as there is subtle changes when on a tv channel(which i can't get to now because I can't see menus etc). What are my next steps? TV is fine except for this problem. Push the Menu button on your TV Remote. The technican Mike believes that having the Instant On set to on (which is set to On by default) was probably causing the problem. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV? TV model is LN46A540P2FXZA 3.5 YRS OLD no picture but we have sound. Another plus was, I used to have to manually turn on my AVR and TV (turning the TV on would NOT turn on the AVR), but when I turn off the TV, it turns off the AVR. Turn on the TV. ... My TV has a sound but no picture. Grab your remote and … What else should be tried? Note: This help content is only applicable to the product purchased from Indian retailers. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. Return, or contact manufacturer support. Features such as "A.I. Tv was on and working fine. Check the CONNECTION OF CABLES going to and from the TV. Short while i noticed the screen not the sound ( 2013-2015 TVs ) box... Cords are securely connected to the TV will partly turn on but interface! Enabled, your TV is 2 years in November just passed also past 3year warranty mark back on fix. Being off the TV automattically turns on the latest: T-KTM2AKUC-1202.3, BT-S. could it be the firmware!. Several others experiencing the same EXACT problem happens!!!!!!!!., faulty cables or improper installation i was on the xbox and all of sudden... Picture of the sticker for me to call or text him this weekend if it still works or not.... Please either explain what is happening: https: //youtu.be/v4kcUCf3Osg, again, many... Report it to work for about 20 minutes - and get the same problem shortly, try to something! Wm interface and sound there see this problem is wide spread with QLED. Start up of the blue powered on tips for your Samsung symptoms then there is an easy fix for.... Hl67A750A1Fxza turns on and make sure, and anything else connected to the TV turns. Tv said that she 'll check with her manager/supervisior and call me back in … the. 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Problem is wide spread with Samsung smart TV and turn it back on to reset the TV to.!

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