I wrote a check for the car that was processed within 24 hours. There are more than 100 CarMax stores are in the United States and vehicles can be transferred between locations. what if I want to return a car I got from carmax but i have had it already for about 2 months maybe a little more but I want to return it back to them. CarMax will issue a full refund on a MaxCare Service Plan if you cancel it within two months of purchasing your vehicle. My friend tells me to tell them that I lost my job and cant pay but im returning it because I am getting a different car. Short Answer: A few fees you might not know about or expect to see when you buy a car at CarMax include a transfer fee to have a car shipped to your local CarMax, a processing or dealer fee of about $100 to $400 to cover the cost of the paperwork involved with the sale, and any required state fees like title and registration fees that are required by law. The return window is five days. So it was time for me to test Carvanaâs return policy. Visit our FAQs for all you need to know about finding and buying a car at CarMax, like reserving cars, selling your car to CarMax, financing, warranties, and more. I had a TERRIBLE experience with CarMax. As a sales person for Carmax for the last three years, I can tell you that returning a car within the five-day period is extremely easy. But the return policy ⦠I purchased a car from Carmax. My personal experience with CarMax is fairly limited, though itâs good. And no questions asked. CarMax is a company that sells used cars and some new vehicles at select locations. I returned the car under the "no questions asked 5 day return policy". When shopping at a CarMax store, simply tell a sales associate that you'd like to take the car of your choice for a 24-hour test drive. I just want to know if they will take it back or what will happen with that We reached out to the CarMax in Boynton Beach, Fla., to confirm that you can, in fact, get a ⦠Found a car I liked and was told that I could not bring it to my mechanic to be checked out without buying the car (that should have been my first signal to RUN!!). Youâll be asked to provide a valid driver's license, verifiable comprehensive and collision coverage, and to return the car to the same store on the next business day. Buying a car sight unseen can be nerve-wracking to some customers. Returns. I cashed the check and used it as part of the down-payment for my new, family-friendly car. CarMax MaxCare Refund Policy. At CarMax, you can return it, supposedly hassle-free, but you better act quickly. No problem, sir. CarMax, from what we read from buyers, will have deductibles for the plan that range from $50 to $500. But they didnât give ⦠CarMax is smart to offer this policy because it knows few people are going to return a car after five days after going through the hassles of buying it. At CarMax, I was able to get $7,000 for my car, which I received immediately by check. I called them up and told them I wanted to return the car. While a handful of Reddit users had negative experiences with Carvana, the vast majority of complaints were centered around Vroomâs unhelpful customer service department. ⦠I didnât have to wait long, and I got what I thought was a fair price for my car. Like any policy in general, the higher this deductible is, the more you can potentially save. After the purchase, I discovered a severe vibration in the front end on the highway as a result of damage on one of the front wheels. Maybe they would have asked if I didnât tell them why I was returning it. It ta and walk away kes about an hour. 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